
Excel just put generative AI directly inside a cell with the new =COPILOT() function (Beta). This is not a sidebar chat—it’s a real formula that recalculates with your sheet. In this deep, practical guide, you’ll learn exactly how to use it today, where it shines, where it breaks, and how to run it safely for team workflows.
Table of Contents
- Access & Rollout Checklist
- Mental Model & Syntax (prompt_part + context)
- 15 Real-World Recipes (copy-paste)
- Patterns that 10x results (IF, SWITCH, LAMBDA, WRAPROWS)
- Governance & Safety (accuracy, locking, audit)
- Security & Data Handling
- When to Use COPILOT() vs Power Query/Pivot
- Troubleshooting & Limits
- FAQ
- Sources
Table of Contents
- Access & Rollout Checklist
- Mental Model & Syntax
- 15 Real-World Recipes
- Patterns & Combinations
- Governance & Safety
- Security & Data Handling
- When to Use COPILOT() vs Power Query/Pivot
- Troubleshooting & Limits
- FAQ
- Sources
Access & Rollout Checklist
Requirement | Details |
---|---|
Channel | Microsoft 365 Insider Beta Channel (staged rollout; some users will see #NAME? ) |
License | Microsoft 365 Copilot license required |
Windows | Version 2509 (Build 19212.20000) or later |
Mac | Version 16.101 (Build 25081334) or later |
Web | Rolling out via Frontier program |
Privacy | Data sent via =COPILOT() is not used to train models |
💡 Tip — If you meet all requirements but still get #NAME?
, it’s usually the staged rollout. Keep Excel updated; the feature flips on server-side.
Mental Model & Syntax (prompt_part + context)
=COPILOT() interleaves natural-language instructions and cell/range references. Think “what to do” + “where to look.”
=COPILOT(prompt_part1, [context1], [prompt_part2], [context2], ...)
⚖️ Guardrail — Be explicit about format: “Return a 2-column table with headers [Sentiment, Reason]” beats vague “classify this.”
15 Real-World Recipes (copy-paste)
Each example assumes sample data in the noted range. Replace with your sheet’s ranges. Most recipes return “spilled” arrays—leave room.
1) Sentiment labels for customer feedback
Quickly classify customer comments into Positive/Negative to gauge satisfaction.
=COPILOT("Classify each comment as Positive or Negative. Return a 2-column table with headers [Comment, Sentiment].", D4:D200)
2) Topic tagging (multi-label)
Identify multiple themes (Price, Quality, Delivery, Support) in feedback.
=COPILOT("For each comment, return up to 3 topics from {Price, Quality, Delivery, Support}. Output 2 columns [Comment, Topics].", D4:D200)
3) One-line ticket summaries
Turn verbose support tickets into one-line summaries for dashboards.
=COPILOT("Summarize each support ticket into one short sentence. Prefix with status keyword (OPEN, WAITING, CLOSED). Return [Ticket, Summary].", B4:B300)
4) Product name normalization
Standardize messy product names into a consistent Brand-Model format.
=COPILOT("Normalize product names to 'Brand Model Capacity'. If unknown, write 'Unknown'. Return [Original, Normalized].", A2:A500)
5) Address cleanup
Fix inconsistent address casing and extract ZIP codes into a new column.
=COPILOT("Clean each address: proper case, single spaces, extract ZIP as separate column. Return [Address, ZIP].", F2:F400)
6) Date text extraction
Extract relevant dates from descriptions and return them as text.
=COPILOT("Extract the most relevant date in YYYY-MM-DD text. Return [Description, DateText].", H2:H400)
7) Keyword set for SEO
Generate 5–8 SEO keywords from product descriptions for e-commerce.
=COPILOT("From each description, generate 5-8 SEO keywords (lowercase, hyphenated). Return [Description, Keywords].", C2:C300)
8) Category mapping
Map items into Starter/Pro/Enterprise tiers with fallback (approx).
=COPILOT("Map each item to one of {Starter, Pro, Enterprise}. Return [Item, Tier]. If unclear, choose closest and add '(approx)'.", A2:A400)
9) Rewrite headlines
Enforce style guide by rewriting headlines to 52–64 chars, Title Case.
=COPILOT("Rewrite each headline to 52-64 chars, imperative, Title Case. Return [Original, Edited].", A2:A200)
10) Extract entities
Pull Brand, Model, and Color into structured columns from listings.
=COPILOT("From each listing, extract Brand, Model, Color. Return [Listing, Brand, Model, Color].", A2:A600)
11) Free-text to table
Convert free-text “Field: Value” lines into structured 2-column tables.
=COPILOT("Parse each line into [Field, Value]. Assume 'Field: Value' pattern. Return combined table.", A2:A300)
12) Draft canned replies
Create short friendly answers to FAQs in 1–2 sentences.
=COPILOT("For each FAQ, generate a short answer. Return [Question, Answer].", E2:E200)
13) Generate dataset
Produce realistic sample order data for testing dashboards.
=COPILOT("Create 12-row table with sample orders: [OrderID, SKU, Qty, City].", A1)
14) Summarize notes
Turn long notes into 3 concise bullet points each.
=COPILOT("Summarize each note into 3 bullets. Return [Note, Bullets].", B2:B300)
15) Extract reason codes
Classify complaints into standard reason codes (Billing, Access, etc).
=COPILOT("Extract Reason Code from {Billing, Access, Performance, UX, Other}. Return [Complaint, Code].", D2:D300)
Patterns that 10x results (IF, SWITCH, LAMBDA, WRAPROWS)
- Force structure with WRAPROWS/CHOOSECOLS.
- Policy checks with IF/SWITCH.
- Reusable templates with LAMBDA.
- Batch work with array calls (save quota).
- Freeze outputs by Copy → Paste Values.
Governance & Safety (accuracy, locking, audit)
- Validate outputs before publishing, especially financial/legal.
- Freeze results for reproducibility.
- Switch to Manual Calculation in heavy sheets.
- Version prompts in helper cells for audit.
Security & Data Handling
Microsoft confirms data sent via =COPILOT()
isn’t used to train models.
Still, avoid sensitive/PII ranges; scope narrowly when possible.
When to Use COPILOT() vs Power Query/Pivot
Use Case | Best Tool | Why |
---|---|---|
Free-form text summarization/classification | COPILOT() | Natural-language, schema-first outputs |
Repeatable ETL (joins, merges, type handling) | Power Query | Deterministic transforms |
Numeric aggregations & slice/dice | PivotTable | Fast reproducible aggregates |
One-off table drafting / ideation | COPILOT() | Quick headers/rows generation |
Finance/legal reports | Classic formulas | Accuracy, auditability |
Troubleshooting & Limits
- #NAME? → staged rollout.
- Caps: ~100 calls/10 min, ~300/hour.
- No web/org data: import into Excel.
- Dates: returned as text → use DATEVALUE().
FAQ
Q. What’s the smallest useful prompt?
Verb + schema: “Summarize in 1 sentence” or “Return 2-column table [X,Y].”.
Q. Can I chain prompts?
Yes: =COPILOT("Classify", D4:D200, "then summarize positives only")
.
Q. Team without Copilot license?
They’ll see errors/stale values. Freeze with Paste Values first.
Q. Will live web/org data be supported?
Planned; for now, import data first.
Q. Large arrays sometimes skip rows?
Yes — break into smaller batches or enforce structure with WRAPROWS.
Q. How is COPILOT() different from Labs.GenerativeAI?
Labs function is deprecated; COPILOT() is native, more stable, and supported in Beta builds.
Q. Can I share sheets with non-Copilot users?
Yes, but they’ll only see frozen values if you Paste Values; otherwise errors can appear.
Sources
- Microsoft 365 Insider Blog — “Bring AI to your formulas with the COPILOT function in Excel”
- Microsoft Docs — Beta Channel & Frontier rollout notes
- Microsoft Privacy — Data usage statement for Copilot
- PC Gamer — Coverage on accuracy/reproducibility cautions
- Windows Central — Overview of in-cell natural-language formulas